This project is private

It suddenly turns to private page.

I’m paid plan. and my credit card is ok

https://projects.animaapp.com/team/mondayless-t3dhyht/project/YoAuifP/screen/main/omniview?mode=play

I guess it is kind of bug

Hey @muyoungko sorry about that! Thanks for sending that, it was a bug that should be fixed now. Let me know, thanks!

Hi @Shira, I have the same issue on one of my projects.

This is the link. It is preventing us from proceeding. Can this be looked into ASAP?

Hey @alessandro I’m sorry to hear that. Can you try doing a hard refresh to your browser please? Are you still not seeing your 5 screen project displayed :face_with_monocle:? Thanks!

Also having this problem :weary:

https://projects.animaapp.com/team/horace-mann-digital-team-bjb8che/project/bem9CUN/screen/log-in/omniview?mode=play

Hello @KindledCrow!

Are you still having the issue? I was able to access the project.
However, if you still are, may you please try Shira’s suggestion of doing a hard refresh on your browser and also deleting your browser’s cache?

Thank you!

I did try that when I saw it suggested. It didn’t seem to work :frowning:

I see!
May you please share your email address, you can send it to me here: support@animaapp.com

That way I can take a closer look at your account and why this issue seems to be happening.

Thanks a lot!